Get in Touch with Our Custom Apparel Experts
At TeamGearCustom.com, we’re here to help you create the perfect custom apparel and embroidered headwear for your team, organization, or business. Whether you have questions about our products, need a wholesale quote, or want to discuss a custom project, our dedicated team is ready to assist you.
Quick Contact Information
Email: Alice@TeamGearCustom.com
Address: Room 401, Unit 1, Building 2, No. 1211 Dongwu Avenue, Dongxihu District, Wuhan City, Hubei Province, China
Phone: +86 173 2879 9183
Response Time: We typically respond to all inquiries within 24 business hours
Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)
Request a Quote
The easiest way to get started is to submit a quote request. Simply provide us with your project details, and we’ll send you a comprehensive wholesale quotation including pricing, production timelines, and shipping options.
What to Include in Your Quote Request:
•Product type (hoodies, jerseys, hats, etc.)
•Quantity needed
•Your logo or design file (AI, EPS, PDF, SVG, or high-res PNG/JPG)
•Preferred decoration method (embroidery, screen printing, etc.)
•Any specific fabric or color preferences
•Delivery timeline
Frequently Asked Questions
Ordering & MOQ
Q: What is the minimum order quantity (MOQ)?
A: Our standard MOQ is 24 pieces for most custom apparel and embroidered hats. For simple logo designs, we can often reduce or waive the minimum order requirement entirely.
Q: Can I mix sizes in my bulk order?
A: Yes! Mixed size combinations are fully allowed on all wholesale custom apparel, hoodie, and team uniform bulk orders to meet your specific needs.
Q: Can I order custom apparel for my business?
A: Absolutely! We serve corporate enterprises, schools, sports teams, nonprofits, and organizations of all sizes. We specialize in bulk wholesale solutions.
Production & Delivery
Q: How long does production take?
A: Standard bulk apparel production takes 7-15 days, depending on order quantity and customization complexity. Hat samples can be completed in just 1-2 days for pre-production approval.
Q: Do you offer expedited production?
A: Yes, we provide fast-track expedited production for urgent orders. Contact us to discuss your timeline and we’ll provide options.
Q: What is your shipping timeline?
A: We offer fast international shipping with 3-5 days delivery to the USA, Canada, Europe, and other major markets. Shipping costs are calculated separately based on your destination and order weight.
Customization & Design
Q: What file formats do you accept for logos?
A: We prefer vector files (AI, EPS, PDF, SVG) for the best embroidery and printing results. High-resolution PNG/JPG images (300 DPI) are also acceptable.
Q: What decoration methods are available?
A: We offer comprehensive decoration techniques including flat embroidery, 3D embroidery, screen printing, thermal sublimation, patches, and woven labels. We’ll recommend the best method based on your logo design and budget.
Q: Can I get a sample before bulk production?
A: Yes! We produce pre-production samples with your personalized logo. Hat samples take 1-2 days, while apparel samples depend on customization details. This ensures you approve the quality and design before mass production.
Pricing & Payment
Q: How is pricing calculated?
A: Our wholesale quotation includes unit price (based on fabric and craftsmanship), sample fees (if applicable), production lead time, private label charges (if requested), and separate international shipping costs. All pricing is transparent with no hidden fees.
Q: What payment methods do you accept?
A: We accept bank transfer (T/T). For smaller orders, we also accept PayPal, Western Union, and trade assurance options.
Q: Do you offer discounts for large quantity orders?
A: Yes! Larger orders qualify for reduced per-unit pricing. Contact us with your quantity requirements for a custom quote.
Shipping & Logistics
Q: What shipping methods do you offer?
A: We support multiple shipping options including express, air+express, fast sea, slow sea, and train. We’ll help you choose the best option based on your budget and timeline.
Q: Do you ship to my country?
A: We offer global international shipping to most countries. We specialize in fast delivery to the USA, Canada, and Europe. Contact us to confirm shipping to your specific location.
Q: What is included in the shipping cost?
A: Shipping costs cover international freight and delivery to your address. Customs duties and import taxes (if applicable) are typically the responsibility of the buyer, depending on your country’s regulations.
Private Labeling & Repeat Orders
Q: Do you offer private labeling?
A: Yes! We provide custom neck tags, brand woven labels, and dedicated packaging upon request for private brand partners.
Q: Can I reorder the same design later?
A: Absolutely! We permanently archive all your confirmed logo artwork and size specifications, making repeat orders simple and consistent. Just contact us with your previous order details.
Why Choose TeamGearCustom?
✓ 17 Years of Manufacturing Experience – Nearly two decades of expertise in custom apparel and headwear production
✓ Flexible Low MOQ – Start with as few as 24 pieces
✓ Fast Production & Sampling – Hat samples in 1-2 days, bulk production in 7-15 days
✓ Global Shipping – 3-5 day delivery to USA, Canada, Europe, and beyond
✓ Comprehensive Customization – Multiple decoration techniques and design options
✓ Transparent Pricing – No hidden fees, detailed quotations
✓ Professional Support – Dedicated team to guide your project from concept to delivery
Ready to Get Started?
Don’t hesitate to reach out with any questions or to request a quote. Our team is here to help bring your custom apparel vision to life.
Email us at Alice@TeamGearCustom.com
We look forward to partnering with you!